Terms of Service

Acceptance of Terms

By accessing, browsing, or purchasing from Wilayah Studio, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

Products

We make every effort to display our products as accurately as possible. However, actual colours, sizes, and appearance may vary slightly due to screen settings, lighting conditions, manufacturing processes, and printing methods.

All products are made to order and produced specifically for each customer. Minor variations in print placement, colour, and appearance may occur and are not considered defects.

Orders

We reserve the right to refuse, cancel, or limit any order at our discretion, including but not limited to cases involving:

Pricing or listing errors

Product availability issues

Suspected fraudulent activity

Violation of these Terms of Service

If an order is cancelled after payment has been received, a refund will be issued to the original payment method.

Pricing

All prices are displayed in the selected currency and are subject to change without notice.

While we strive to ensure pricing accuracy, errors may occasionally occur. In the event of a pricing error, we reserve the right to cancel affected orders and provide a full refund.

Shipping and Delivery

Delivery estimates are provided for guidance only and are not guaranteed.

Wilayah Studio is not responsible for delays caused by shipping carriers, customs authorities, weather conditions, supply chain disruptions, or other circumstances beyond our control.

International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country. These charges are the responsibility of the customer.

Returns and Refunds

As our products are made to order, we do not accept returns or exchanges for reasons such as ordering the wrong size, colour, design, or changing your mind.

If an item arrives damaged, defective, or incorrect, please contact us within 30 days of delivery with photographs of the issue. Eligible claims will be reviewed and may qualify for a replacement or refund.

Please refer to our Refund Policy for full details.

Intellectual Property

All artwork, designs, images, logos, graphics, text, and other content displayed on this website are the intellectual property of Wilayah Studio and are protected by applicable copyright and intellectual property laws.

No content may be copied, reproduced, modified, distributed, sold, or used without prior written permission from Wilayah Studio.

Limitation of Liability

To the fullest extent permitted by law, Wilayah Studio shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid for the product or service giving rise to the claim.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes become effective immediately upon publication on this website.

Continued use of the website following any updates constitutes acceptance of the revised Terms.

Contact Us

If you have any questions regarding these Terms of Service, please contact us through our Contact page.