Privacy Policy
Introduction
Wilayah Studio respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.
Information We Collect
We may collect the following information:
Name
Email address
Billing address
Shipping address
Payment information
Order history
Device and browser information
IP address and website usage data
How We Use Your Information
Your information may be used to:
Process and fulfil orders
Provide customer support
Send order confirmations and shipping updates
Improve our products, services, and website experience
Prevent fraudulent transactions and maintain website security
Comply with legal obligations
Third-Party Services
To operate our store, we may share necessary information with trusted service providers, including:
Shopify
Printful
Payment processors
Shipping carriers
Analytics and marketing service providers
Information is only shared when required to provide these services and is handled in accordance with applicable privacy laws.
Payment Information
Payment information is processed securely by our payment providers. Wilayah Studio does not store or have access to your full payment card details.
Marketing Emails
If you subscribe to our mailing list, you may receive updates about new products, promotions, and announcements.
You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails.
Cookies
Our website may use cookies and similar technologies to improve website functionality, analyse traffic, remember user preferences, and support marketing activities.
You can manage or disable cookies through your browser settings.
Data Security
We take reasonable technical and organisational precautions to protect your personal information and maintain secure business practices. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfil orders, provide customer support, comply with legal obligations, and resolve disputes.
Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to request access, correction, or deletion of your data.
To make a privacy-related request, please contact us through our Contact page.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and become effective immediately upon publication.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us through our Contact page.